Gary, father of the bride
Many thanks to you for your help throughout the planning time and the event. I know I speak for Kathleen as well when I say it was tremendously valuable to have your advice and support. But more importantly, we both immediately felt that we could trust you with this most important day, and you never let us down. The celebration was a great success, and we received rave reviews about the food, venue and service from the guests. Please pass my appreciation on to Denis, Demitri and their team. I was particularly impressed with the friendly yet attentive and respectful servers and chefs. Each of your co-workers clearly take personal pride in delivering an excellent service, and it set a beautiful tone for the event. Our objective was to create an event where the people who have been special to Brian and Kathleen would feel both comfortable and honoured, and the “culture” at Inn at Laurel Point hit that target perfectly. Kudos to the A/V man (Brian) for the setup and attention to the sound systems, especially for skillfully managing the microphone volume during the vows to just below feedback level so we could hear the bride and groom. Having worked a soundboard at social events like this, I know how hard it is to do that job, and I was so glad it was he dealing with wind, seaplanes, and emotional speakers rather than me. As the “client”, there were so many (not so) little things that helped me to be comfortable. Every time I was onsite someone was diligently shining those brass railings. The hotel reception counter staff were always knowledgeable and personally committed to solving any problem I brought to them. And the post-reception clean-up crew were as friendly and helpful at 1:00 AM, as the day crew were at 4:00 PM. That was impressive! I know there are many others in the organization who contributed but go unnoticed, because there is a feel to the place that I haven’t felt in any other hotel I’ve been in. I pray God blesses you with continued success.